This Privacy Policy describes how Urban Willow Media Inc. ("Urban Willow", "we", "us") collects, uses, and handles information in connection with the website urbanwillow.org (the "Site").
Information We Collect
Contact Form Submissions
If you submit the contact form on this Site, we collect the name, phone number, and email address you provide, along with the message content. This information is used solely to respond to your inquiry. It is not shared with third parties and is not used for marketing purposes.
Cookies and Local Storage
This Site uses browser local storage to remember your cookie preference (accepted or rejected). No tracking cookies, advertising cookies, or cross-site tracking technologies are used. If you select "Reject" on the cookie banner, no data is stored beyond the preference itself.
Server Logs
Like any web server, our hosting provider automatically records standard access logs including IP addresses, browser type, referring pages, and page requests. These logs are retained for a maximum of 30 days and are used only for security monitoring and server maintenance. They are not shared with third parties for commercial purposes.
How We Use Information
- To respond to contact form submissions
- To maintain and improve the Site
- To monitor for security issues and abuse
We do not use information collected through this Site to build advertising profiles, sell data to third parties, or engage in behavioural tracking.
Data Retention
Contact form submissions are retained for up to 12 months from the date of submission and then deleted. Server access logs are retained for 30 days. Cookie preference records are stored in your own browser's local storage and can be cleared at any time through your browser settings.
Your Rights Under PIPEDA
As a Canadian organisation, Urban Willow Media Inc. is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for its use (subject to legal or contractual restrictions)
- Request deletion of your personal information from our systems
To exercise any of these rights, contact us at info@urbanwillow.org.
Third-Party Links
Articles on this Site include links to external resources such as Health Canada, Agriculture Canada, and municipal government websites. These external sites have their own privacy policies and practices. Urban Willow is not responsible for the privacy practices of linked external sites.
Children's Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this Site, contact us at the address below and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a revision constitutes acceptance of the updated policy.
Contact
Urban Willow Media Inc.
401 Bay Street, Suite 1600
Toronto, ON M5H 2Y4, Canada
info@urbanwillow.org
+1 (416) 555-0182